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Artists, promoters, sports leagues, or teams decide how they want to sell their tickets on Ticketmaster. That includes setting the face value prices, determining how many tickets to sell, and when to put them on sale.

Ticketmaster doesn’t keep anything from the face value cost of a ticket. We take a portion of the fees added to the ticket. As a ticketing vendor selected by the venue, Ticketmaster’s portion covers the costs of the technology, people, and resources needed to provide a safe and secure ticket-buying experience. It also covers the equipment and support we provide venues with, helping them to manage their box office and seamlessly get everyone into the venue on event day.

Service fees are an essential cost of putting on a show. The venue sets the service fee rate card and keeps most of the service fees, sharing a portion with Ticketmaster, sports teams, leagues, promoters, and other parties who have a hand in making live events happen.

For all inquiries on pricing and sales you must reach out to the event organizer directly.

All requests for access to an event must be placed with the the event organizer directly.

The press team does not handle ticketing inquiries, we have a team of dedicated fan support specialists who can be reached via chat, email or phone. Please visit our contact us page to get in touch with them.

Please send your request to [email protected]

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers, and theaters, Ticketmaster processes 600 million tickets per year across 35+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).